❶ How To Return Boots To The Store

❶ How To Return Boots To The Store
❶ How To Return Boots To The Store

Video: ❶ How To Return Boots To The Store

Video: ❶ How To Return Boots To The Store
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How to return boots to the store
How to return boots to the store

Buying shoes is a crucial step. After all, not only the beauty of your costume depends on the quality of your boots, but also the health of your legs. Russian laws give you the opportunity to return shoes to the store if they do not meet quality requirements. How can this be done? Location: Location: First you need to understand whether you have the right to return the shoes you want to the store. By law, you can return your shoes within fourteen days after making a purchase if the size does not fit you or the shoes simply don't like it. However, it must be free of wear marks and must be returned in its original packaging.

There are other restrictions for poor quality products. Each pair of shoes has a warranty period depending on the material from which it is made and its design features. And if during this period the skin begins to crack, and the sole peels off, you have every right to return the shoes to the store. At the same time, the warranty period begins to count not from the moment of purchase, but from the time you should start wearing this wardrobe item. The implication is that you will not be wearing winter boots in July, even if you bought them this month. Therefore, the warranty period for such boots will be counted from the first month of winter of the year when the purchase was made.

There is one more detail here. Not in all regions of the country, winter begins strictly on December 1. For example, in the regions of Southern Siberia, the winter season is officially considered the period from November 1 to April 1. In Arctic latitudes, this period will be even longer. You can check with your local Consumer Protection Office for the official timing of the different seasons in your area.

If the shoes you want to return meet the requirements, take them to the store, preferably with the box and receipt. In the absence of a purchase document, you will need to prove that it was made. To do this, you can find a witness to the purchase of a pair of shoes in a particular store.

Contact your retailer or cashier and let them know you want to return your purchase. You have the right to receive either a similar product or money. The choice is yours, and the store staff can refuse you only if the same pair of shoes is no longer on sale. In this case, you can get your money back.

If the seller refuses to make an exchange, contact the administrator or director of the store. Explain to him the essence of your claims. In most cases, your problem will be solved by replacing the wrong pair of shoes. If even the management does not meet you halfway, file a complaint with Rospotrebnadzor or the Consumer Rights Protection Service. They will tell you how to proceed correctly.

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